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How to Serve At the Door on Sunday

Role: Be the first point of contact in welcoming people on Sundays
Who to ask: Darryl Soh (9am & 10:30am) Jo Gamble (6pm)
Hours required: You need to arrive early (before church) for the month you are on.
Why this ministry matters: First impressions matter: At DPC it is everyone's job to welcome newcomers, your role is often to be the first step in people joining us at DPC, coming to Christ, and growing in Him.

Job description: This is a simplified checklist for those already trained.

10am/5:30pm:
- Insert a white Welcome card and bulletin into each bible. Please do not insert any extra material, which has not be specially instructed by the staff.
- Check entry doors are open and glass doors are open in place with stoppers.

At the Door:
- Be at the door by 10:20 am/5:50pm ready to give out bulletins and bibles. (Note: first time visitors usually are early to church)
- Smile, shake hands, greet each other with a holy kiss and distribute bibles accordingly.
- Be sensitive to the person's needs; do they need to know about creche, Kids' Church, etc. Seek to connect them with relevant people (Kid's Church Director, etc..)
- At 10:25/5:55pm, please encourage anyone who is loitering in the foyer to be seated as church will be starting soon.
- Stay at the door until at least 10:45am/6:15pm. Shut the glass doors between the foyer and the church when you come in.
- If you run out of bulletins, please contact the office or put a note on a white card with an estimate of how many more bulletins are needed for the following weeks.

During the Break / During Coffee:
- Check that visitors are not on their own. If in conversation, well & good, otherwise take the opportunity to introduce yourself.
- Your role is not to talk to just the one person. Seek to introduce the person to someone with which they have something in common.
- If possible, introduce them to a staff member.
- Be sensitive to the fact that some newcomers may wish to remain anonymous (i.e. their address, why they are visiting)....others will appreciate any interest that you show.
- Please pass any pertinent personal details that may assist in follow-up to the staff by filling out a white card and putting it the red boxes.

After Church:
- If not caught in a conversation, go out to the foyer to greet/farewell newcomers.
- Invite visitors to stay for a coffee.
- Encourage the newcomers to fill out the white card and put in the red boxes. One way you can explain why it will be a good thing to fill it out is to say: "Filling out the white card just allows our minister Craig Tucker to write you a welcoming letter."
- Collect all the Bibles and leftover bulletins and return them to the foyer table. Place unused white cards in a pile.

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